Improving business performance through efficiency
Helping organisations cut wasted time, effort and cost — so they can deliver more with less.
Energy efficiency advisor & trainer • Founder, Sustainability Education Academy • Training globally • Advisor to business and government
Why everything seems to need your attention
If you run a business with 10+ people, you’re probably not short of systems, tools, or meetings. What you may be short of is headspace.
- You’re pulled into decisions that shouldn’t need you
- People wait for clarification instead of moving
- Small issues bounce around before getting resolved
- Things get done, but it takes more coordination than it should
From the outside, the business looks fine. From the inside, it feels never-ending. You spend time unblocking work, checking details, or stepping in to keep things moving — even though that’s not where your time should be going.
At some point, the question becomes less about adding tools, and more about why so much effort is needed just to get through the week.
From clarity to measured improvement
My work starts by making effort visible. Before recommending tools, automation, or change, I focus on:
- Where work actually flows (not how it was designed to)
- Where effort is being misdirected
- Which problems matter — and which can safely be ignored
This creates a grounded basis for decisions, rather than reacting to symptoms or trends.
‘If I had an hour to solve a problem I’d spend 55 minutes thinking about the problem and
5 minutes thinking about solutions.’ Albert Einstein
Once clarity is achieved, we move onto designing, building and deploying solutions. And yes, the practical application of rigorously tested AI aided work flows is part of this. And by then you’ll be measurably achieving more with less.
Where AI helps — and where it doesn’t
AI can be powerful in the right context. Used well, it can:
- Reduce manual effort
- Improve consistency
- Support better decisions
Applied poorly, it simply automates confusion. That’s why I don’t start with AI. I assess whether AI is likely to help after understanding where effort is leaking and what actually matters. In some cases, the right answer is not to use AI at all.
That clarity is what prevents wasted investment.
Built on long-standing efficiency expertise
I bring this approach from years of work in efficiency and operational advisory across business and government. That includes:
- Advising organisations on where efficiency efforts pay off
- Developing and delivering energy efficiency training globally
- Working with decision-makers who need sound, practical guidance
The same efficiency discipline now underpins my work on operational improvement and AI-enabled change.
Some of our clients
So it's been a great outcome for us and of course for our clients
8020Green take their time to understand your business needs and then put forward what they suggest is a solution.
Initially, when we started the process, I wasn't sure how much time would be saved, but now we estimate that we're probably saving at least 20 hours a week in screening time.
So, it's been a great win for our company. If you're looking for someone to help you with your business processes, I'd highly recommend 8020Green”
Who this is likely to help
This work is most useful for organisations that:
- Have 10+ staff and growing complexity
- Sense that effort is higher than it should be
- Want to improve performance without chasing every new tool
It’s less useful if everything already feels simple and obvious — or if there’s no appetite to look under the hood.